Triumph Tiger Motorcycle

TRIUMPH MOTORCYCLES PRIVACY POLICY AND COOKIE NOTICE

TRIUMPH MOTORCYCLES PRIVACY POLICY AND COOKIE NOTICE

Created: 4 November 2015 Last updated: 4 November 2015 This privacy notice outlines the way Triumph Motorcycles (Triumph Motorcycles Limited, Ashby Road, Measham, Swadlincote, Derbyshire. DE12 7JP) collects, uses and looks after your personal information.

Information Collected

We collect information about you when you use our online services and, in some cases, on paper (e.g. when you fill in a form at a dealer or when you visit one of our stands at a show). We will collect information such as your name, address and contact details. We may also collect other personal information about you if it is relevant to the service you have requested (e.g. we might ask you for your age if you are requesting a test ride). Website usage information will be collected through the use of cookies (see the cookie section below for more details). On occasion we may send you invitations to complete research surveys.

We will also collect information about you for articles we publish. This will only happen where you have sent us the information yourself or you have consented to its use.

For our online services which are hosted in the UK we will comply with the Data Protection Act 1998 when processing your personal data. Where information is physically collected in a country outside the UK, we will endeavour to meet the legal requirements of that country.

Please Note:

Personal data collected through the American site, TriumphMotorcycles.com, is collected and stored in the USA. If you complete a form or provide personal data in any other way on this part of our site, your data will be processed in accordance with privacy laws in the USA.

How we use your information

We use your information in the following ways:

• To provide you with the services you have requested

• We will use your feedback to help improve our services and products

• If you have provided us with your consent, we will store your data and communicate Triumph marketing messages to you.

• We may use your data to personalise your visit to our online services

• We may use your data to contact you about research

• We may ask you to complete a satisfaction survey when you buy a product or service from us

Who we share your information with

We may share your information with the following:

• Third party marketing agencies to carry out marketing activities on our behalf

• Third party research agencies to carry out research on our behalf

• Third party data processors who we appoint to carry out work on our behalf

• Our authorised dealers and distributors (when booking a test ride for example)

• Other Triumph companies or subsidiaries (including all companies under common control or ownership)

We also use a third party e-mail service provided by Survey Gizmo. We use the service to help conduct market research –their privacy policy is available at http://www.surveygizmo.com/privacy/ (includes cookie information). The privacy policy covers Triumph as users of the system and you as someone responding to our surveys.

We do not allow other companies to collect your personally identifiable data through our online services unless it is needed to provide a service you have requested.

Marketing

We will make efforts to ensure we only contact you for marketing purposes if you have asked us to. We will ask for your consent to send you marketing material. You will also be given the opportunity to opt-out of marketing when we do contact you. If we do make a mistake and you want to tell us, please write to:

Marketing Department,

Triumph Motorcycles Limited,

Normandy Way,

Hinckley,

Leicestershire.

LE10 3BZ

United Kingdom

How you can access your data and change it if it’s wrong

You have the right to request a copy of the information we hold about you. We also want to make sure your information is up-to-date and accurate, you can ask us to correct or remove information you think is incorrect.

Some of our online services allow you to logon so you can see the data we hold about you and make appropriate changes. As an alternative you can contact us using the above address.

Other rights

You also have the right:

• to ask us where we got your data

• to ask us how we process your data

• to ask us to stop processing your data if it is causing you distress

Other websites

Our website and online services may contain links to other websites. This privacy policy applies only to official Triumph online services and events. When you visit other websites please make sure you read their privacy policy.

Please Note:

This privacy policy does not cover the Triumph Motorcycles Repair and Maintenance Information (RMI) site, it has its own privacy policy.

Cookies and other tracking technology

Cookies

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

Triumph will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by Triumph websites you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Restricting cookies may impact on the functionality of our online services.

Please note that each online service that uses cookies should have its own cookie notice. Cookie lists:

• Triumph Motorcycles websites http://www.triumphmotorcycles.co.uk/global-content/website-cookies-used

• For The Ride Blog http://fortheride.com/privacy-cookie-policy/

Pixel Tags

We may use pixel tags as part of our online services. Pixel Tags (also called clear GIFs, web beacons, or pixels) are small blocks of code on a webpage that can collect information such as:

• the IP (Internet Protocol) address of the device that accessed the page containing the tag

• the URL (Uniform Resource Locator) of the page on which the pixel tag appears

• the time the page containing the pixel tag was viewed

• the type of browser that fetched the pixel tag, and

• the identification number of any cookie on the computer previously placed by that server.

E-mail tracking

When corresponding with you via HTML capable e-mail, we may use 'format sensing' technology, which allows pixel tags to let us know whether you received and opened our e-mail.

We may use unique hyperlinks in e-mails we send to you; this is to see if e-mails have been opened and responded to.

Do not Track (browser setting)

Our online services do not currently recognise ‘do not track’ signals.

Changes to our privacy policy

We may review this privacy policy. Any changes will be included in an updated policy and published to this page.

WEBSITE TERMS & CONDITIONS

We're very proud of our Website and want you to enjoy it, fully.

All textual, graphical and other content appearing on this World Wide Website ("Web Site"), unless otherwise noted, are the property of Triumph Designs Limited, Normandy Way, Hinckley, LE10 3BZ, England. All Rights Reserved.

You may view, copy, print and use content contained on this Website solely for your own personal use and provided that: (1) the content available from this Website is used for informational and non-commercial purposes only; (2) no text, graphics or other content available from this Website is modified in any way; and (3) no graphics available from this Website are used, copied or distributed separate from accompanying text.

To get the best experience on our Website please ensure that you have javascript and cookies enabled.

Should any user of this Website send any feedback or data, such as ideas, comments, suggestions or questions regarding any Triumph Motorcycles Limited product or service or the content of this Website, such information shall be deemed to be non-confidential and Triumph Motorcycles Limited shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation.

Access to this Website is monitored. The requesting URLs, the machine originating the request and the time of the request are logged for access, statistics and security purposes. Use of this Website constitutes consent to such monitoring. This Website may be unavailable from time to time due to mechanical, telecommunication, software, hardware and third-party failures. Triumph Motorcycles Limited cannot predict or control when such downtime may occur nor control the duration of such downtime.

Reasonable care is taken to ensure the accuracy of information and related materials provided by Triumph Motorcycles Limited on this Website, however, Triumph Motorcycles Limited is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Website or any other Website. Information and related materials are subject to change without notice. By using this Website, you assume the risk that the information and materials on this Website may be incomplete, inaccurate, out-of-date, or may not meet your needs and requirements. Please note that this Website contains images of Motorbikes that feature accessories and this may or may not be stated. Triumph Motorcycles Limited takes no responsibility for any misunderstanding of standard specification that this may cause. Photography and video used within this Website shows Triumph motorcycles being used by expert professional riders in protective gear under professionally controlled, closed course conditions. Triumph does not endorse or encourage stunts, tricks or any form of irresponsible riding. At Triumph we want every ride to be safe and enjoyable. Always ride safely, defensively and within the limits of the law. Always ride within your ability, take riding skills courses and wear protective gear. Never ride under the influence of alcohol or drugs. Study your owner's manual and inspect your Triumph before riding.

Triumph Motorcycles Limited specifically disclaims all warranties express or implied, including without limitation the warranties or merchantability, fitness for a particular purpose and non-infringement with respect to this Website and information, graphics and materials contained herein.

Under no circumstances will Triumph Motorcycles Limited be liable for damages of any kind, including without limitation any special, indirect, incidental or consequential damages.

All information on this Website relates to the UK market. It may be accessed by users internationally but users must note that some products, programmes and services may not be available in your country due to market, technical or legislative constraints. Triumph Motorcycles Limited reserves the right without prior notice to discontinue models, parts, accessories, clothing and other items or change specifications at any time without incurring any obligations.

Motorcycle and accessory specifications may vary from country to country. Note that many countries prohibit the importation, registration and/or use of vehicles and accessories not built originally to meet that country's specification. Consult your dealer for model, accessories and clothing availability.

Triumph Motorcycles Limited recommends only the use of Triumph Genuine Parts and Accessories on Triumph Motorcycles and these should be fitted only by an authorised Triumph Motorcycles dealer. Triumph does not accept any liability whatsoever for defects caused by the fitting of non-approved parts, accessories or conversions, or by the fitting of any approved parts, accessories or conversions by non-approved personnel. The fitting of non-approved parts, accessories or conversions, or the fitting of approved parts, accessories or conversions by a dealer who is not an authorised Triumph dealer, may affect the handling, stability or other aspects of the motorcycle's operation, which may result in an accident causing serious injury or death. In particular, it is extremely hazardous to fit or replace parts or accessories whose fitting requires the dismantling of or addition to either the electrical or fuel systems.

At Triumph we want every ride to be safe and enjoyable. Be sure to ride safely, defensively and within the limits of the law and your own riding abilities. Take a riding skills course. Always wear an approved helmet, eye protection and appropriate protective clothing and always insist that any passenger does the same. Never ride while under the influence of alcohol or drugs.

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